Important Reminders

• You can find the parking lot and the entrance on Calder St Next to the Jean Coutu. (See Picture on my Website)

• Arrive no more than 15min minutes early and have a seat in the downstairs lobby. (Down the stairs and to your right)

• I operate as a paperless business: complete all online forms before your visit.

• A valid credit card is required for online booking to cover no-shows or late cancellations.

• I don’t have a phone line, but I’m always happy to help! If you can’t find what you’re looking for, please email cindyodonnell.ca@gmail.com

Direct Billing & Insurance

• I only offer direct billing for Blue Cross.

• For all other insurance providers, I’ll email you a PDF receipt which you can submit for reimbursement.

• I do not provide direct billing for WorkSafe NB or MVAs

• Treatment reports are available upon request and are billed as a 60-minute session.

Late Cancellations

• 24-hour notice required for cancellations or rescheduling.

• Due to the high demand for 1:1 Sessions, cancellations within 24 hours and no shows will be charged the full amount of the session as per our cancellation policy.

• ** It is required that all clients have a credit card on file**. If one is not on record, you will be asked to provide it at your next appointment.

• Alternatively, you can securely add your card at any time through the Jane app.

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Thank you for your understanding and continued support, I look forward to seeing you soon.